By purchasing boots on this website you are acknowledging the current terms and conditions as presented in this section. Worn boots will not be exchanged or credited, NO exceptions. Any defects due to manufacturing will be evaluated by the manufacturer and either repaired or returned at the manufacturers discretion. Unfortunately, WOWpair can no longer pay for return shipping. Any returned unworn boots or leather goods will be credited less shipping and handling fees. Any price discrepancy will be handled on a case to case basis. Any exchanges for larger or smaller sizes will be shipped at UPS rate as an additional charge. We accept MasterCard, Visa, American Express, Discover or Paypal. No personal checks will be accepted as a valid form of payment. Please call 313.531.6000 or email firstname.lastname@example.org for any questions regarding these terms and conditions. Thank you for shopping at WOWpair.com!